Curbside Delivery

Driveway delivery
Liftgate & residential service fees included
30-minutes courtesy pre-call while enroute to destination
Pre-scheduled appointment window
POD signature capture
Internet-based tracking & tracing

Standard Service

Delivery inside main entrance
Liftgate & residential service fees included
Unpack and debris removal. No assembly
30-minutes courtesy pre-call while en route to destination
POD signature capture
Internet-based tracking & tracing
Pre-scheduled appointment window
Two-person delivery team

Threshold

First available “dry” area (e.g. patio, garage, etc.)
Liftgate & residential service fees included
30-minutes courtesy pre-call while enroute to destination
Pre-scheduled appointment window
POD signature capture
Internet-based tracking & tracing

White Glove / Premier Service

Delivery to room-of-choice
Liftgate & residential service fees included
30-minutes courtesy pre-call while enroute to destination
POD signature capture
Internet-based tracking & tracing
Pre-scheduled appointment window
Two-person delivery team
Product unpack & debris removal
30 minutes light-assembly
Installation services available.

Service Levels

Curbside

2 person delivery

Inside the threshold

Threshold

Bronze, plus:

1 flight of stairs

Room of choice

Standard

Bronze & Silver, plus:

Debris removal

Assembly (15 min)

Premier

Bronze & Silver, plus:

Assembly (15 min upgraded to 30 min w/tools)

Preschedule Appointment

2 Person Delivery

30-Minutes Pre-Call

Signed Proof of Delivery

Garage / Any Dry Area

2 Flights of Stairs

Room of Choice

Unpack (20 Minutes)

Debris Removal

minor Assembly (30 Minutes)

CURBSIDE

Preschedule Appointment

 

2 Person Delivery

 

30-Minutes Pre-Call

 

Signed Proof of Delivery

THRESSHOLD

Preschedule Appointment

 

2 Person Delivery

 

30-Minutes Pre-Call

 

Signed Proof of Delivery

 

Garage / Any Dry Area

STANDARD

Preschedule Appointment

 

2 Person Delivery

 

30-Minutes Pre-Call

 

Signed Proof of Delivery

 

Garage / Any Dry Area

 

2 Flights of Stairs

 

Room of Choice

 

Unpack (20 Minutes)

 

Debris Removal

PREMIER

Preschedule Appointment

 

2 Person Delivery

 

30-Minutes Pre-Call

 

Signed Proof of Delivery

 

Garage / Any Dry Area

 

2 Flights of Stairs

 

Room of Choice

 

Unpack (20 Minutes)

 

Debris Removal

 

minor Assembly (30 Minutes)